At Resort Blue Moon, we value your time and understand that travel plans may change. Our cancellation policy is designed to be fair and transparent.
✅ Free Cancellation – Cancellations made 7 days or more prior to the check-in date will be eligible for a 100% refund.
✅ Partial Refund – Cancellations made between 3 to 6 days prior to the check-in date will be eligible for a 50% refund of the booking amount.
❌ No Refund – Cancellations made within 48 hours of check-in or in case of a no-show will not be eligible for any refund.
Guests can request rescheduling of their stay at least 5 days prior to the check-in date, subject to availability.
Any difference in tariff for the rescheduled dates must be borne by the guest.
Approved refunds will be processed within 7-10 working days to the original payment method.
📌 Note: In case of natural calamities, government restrictions, or unforeseen circumstances, the resort reserves the right to modify or waive the cancellation charges at its discretion.
